Guest Experience & Front Desk Coordinator

Kohn Pedersen Fox; New York (NY); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401k with company match

Paid time off

Job summary

KPF, a global architecture practice, seeks a Receptionist for its New York City headquarters to provide hospitality to guests and staff. The role is in-office Monday to Friday, 8:30 AM–5:30 PM, with overtime eligibility.

Responsibilities include greeting visitors, routing inquiries, conference room management, lobby security registration, and supporting the hospitality team. Requires a Bachelor’s Degree and 1+ year front desk experience.

Qualifications

• Bachelor’s Degree required.
• 1+ years of front desk experience in a professional environment preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet visitors and provide top-level hospitality.
• Manage global contact line to route inquiries.
• Schedule and manage conference rooms; coordinate with facilities.
• Ensure lobby security registration for guests.
• Maintain conference room supplies and signage.
• Provide backup support to Hospitality team.

Skills

Front desk experience

Customer service

Communication skills

Teamwork

Problem-solving

Multitasking

Discretion/Confidentiality

Attention to detail

Proactive planning

Education

Bachelor’s Degree

Tools

Outlook

Word

Excel

Job description

KPF, a global architecture practice, seeks a Receptionist for its New York City headquarters to provide hospitality to guests and staff. The role is in-office Monday to Friday, 8:30 AM–5:30 PM, with overtime eligibility.

Responsibilities include greeting visitors, routing inquiries, conference room management, lobby security registration, and supporting the hospitality team. Requires a Bachelor’s Degree and 1+ year front desk experience.