Front Desk & Workplace Experience Coordinator – Onsite

Eastridge; New York (NY); On-site; USD 108,000 - 154,000; Full time

Job summary

Eastridge Workforce Solutions is seeking a Workplace Experience Coordinator – Front Reception for an onsite role in New York, NY. The position supports the client’s team and acts as the main point of contact at the front desk.

You will manage arrivals, visitor badges, meeting setups, and calendar coordination while assisting guests and colleagues with inquiries. Requires 2–3 years of front desk experience and a Bachelor’s degree or equivalent.

Qualifications

• 2–3 years of front desk, reception, concierge, or similar guest-facing experience in workplace operations, hospitality, or customer service.
• Stays calm and organized when several guests, calls, and deliveries need attention at once.
• Professional and discreet with executives, VIP guests, vendors, and employees.
• Reliable desk coverage with clear communication and good judgment about escalation.
• Experience with visitor management or badging systems, scheduling software, and MS Office/Google Workspace.
• Able to lift up to 25 lbs repeatedly and stand for at least 3 hours a day.
• Bachelor’s degree in a related field or equivalent experience.

Responsibilities

• Staff the executive business center front desk as the main point of contact: greet and check in guests, issue visitor badges, notify hosts, and direct or escort visitors.
• Manage the flow of arrivals, deliveries, and packages, and answer front desk phone and email inquiries; escalate anything unusual to leadership or Security.
• Look after guests throughout their visit with beverages, directions, Wi-Fi help, and check-ins on meetings in progress.
• Help coordinate meeting and event schedules and resolve calendar conflicts.
• Do regular walk-throughs to reset rooms and restock supplies, and work with Facilities on cleanliness and maintenance.
• Set up and break down rooms, technology, and amenities for events and programs, and support registration and check-in.
• Keep the visitor log and daily desk notes current, and help prepare monthly reports.

Skills

Front desk

Guest services

Calendar management

Meetings coordination

Communication

Discretion

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Google Workspace

Scheduling software

Visitor management systems

Job description

Eastridge Workforce Solutions is seeking a Workplace Experience Coordinator – Front Reception for an onsite role in New York, NY. The position supports the client’s team and acts as the main point of contact at the front desk.

You will manage arrivals, visitor badges, meeting setups, and calendar coordination while assisting guests and colleagues with inquiries. Requires 2–3 years of front desk experience and a Bachelor’s degree or equivalent.