Guest Experience & Front Desk Specialist

SharpContra; New York (NY); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Professional development

Collaborative environment

Meaningful impact

Skill enhancement

Job summary

Skillbridge Academy in New York, NY is seeking a friendly receptionist to be the welcoming face of the organization. You will support daily office operations and ensure a smooth, positive experience for visitors and staff.

In this role, you will greet guests, manage calls and inquiries, and coordinate front desk activities while maintaining an organized, professional reception area. This is an excellent opportunity to grow your career in a collaborative environment.

Qualifications

• Excellent verbal and written communication required.
• Friendly, professional demeanor with a client-focused approach.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy front desk.
• Basic proficiency with computers and Microsoft Office.
• Proactive attitude and willingness to learn new skills.
• Strong interpersonal skills and a team-oriented mindset.

Responsibilities

• Greet visitors, students, and guests with warmth and professionalism.
• Answer and direct incoming calls, emails, and inquiries.
• Manage appointments, schedules, and front desk activities.
• Maintain an organized, welcoming reception area.
• Assist with administrative tasks, document preparation, and data entry.
• Coordinate communication between departments and team members.
• Support daily office operations to ensure efficiency and service.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

MS Office

Proactive attitude

Teamwork

Tools

Microsoft Office

Job description

Skillbridge Academy in New York, NY is seeking a friendly receptionist to be the welcoming face of the organization. You will support daily office operations and ensure a smooth, positive experience for visitors and staff.

In this role, you will greet guests, manage calls and inquiries, and coordinate front desk activities while maintaining an organized, professional reception area. This is an excellent opportunity to grow your career in a collaborative environment.