Guest Experience Front Desk Associate

WPM Real Estate Management; Baltimore (MD); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

WPM Real Estate Management seeks a Front Desk Receptionist to greet visitors and residents, handle mail and deliveries, and manage phone calls with professional courtesy. The role emphasizes strong communication, attention to detail, and teamwork in a fast-paced property management office.

The ideal candidate will have a high school diploma, prior reception experience is preferred, and a positive, customer-focused attitude to support daily operations and resident satisfaction.

Formación

• Excellent customer service skills.
• Strong verbal communication skills, both via phone and in-person.
• High attention to detail.
• Positive attitude and demeanor.
• Ability to work well as part of a team.

Responsabilidades

• Greet visitors and residents as they arrive at the front desk.
• Receive incoming mail, packages, and deliveries and sort for distribution.
• Answer phones and distribute messages as needed to the appropriate recipients.

Conocimientos

Customer service

Verbal communication

Attention to detail

Team player

Educación

High school diploma or equivalent

Descripción del empleo

WPM Real Estate Management seeks a Front Desk Receptionist to greet visitors and residents, handle mail and deliveries, and manage phone calls with professional courtesy. The role emphasizes strong communication, attention to detail, and teamwork in a fast-paced property management office.

The ideal candidate will have a high school diploma, prior reception experience is preferred, and a positive, customer-focused attitude to support daily operations and resident satisfaction.