Front Desk & Guest Services Concierge

KW PROPERTY MANAGEMENT AND CONSULTING; Miami Beach (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

KW Property Management and Consulting is seeking a dedicated front desk team member for a full-time, on-site role in a high-rise community. You will greet guests, assist residents, and coordinate with staff to manage resident information while maintaining security and excellent customer service.

The position requires a High School diploma or GED, with some college preferred, and at least six months of related experience.

Qualifications

• High school diploma or GED required; some college preferred.
• Must be able to use computer software and demonstrate strong organizational, interpersonal, and communication skills.
• Minimum six months related experience and/or training.
• Previous work in a high-rise property setting is highly desired.
• Valid Driver's License.

Responsibilities

• Greet guests and maintain high quality customer service.
• Monitor entrance/exit and guard against theft; enforce check-in policies.
• Coordinate with staff to update unit owner information in the system.
• Handle phone calls with professional etiquette.
• Write daily activity reports and report disturbances or maintenance needs.
• Maintain key control system and ensure keys are locked.
• Be aware of fire alarm operations and report incidents.
• Serve as valet attendant as needed per schedule.

Skills

Customer service

Interpersonal skills

Organizational skills

Phone etiquette

Education

High school diploma or GED

Some college

Tools

MS Office

Job description

KW Property Management and Consulting is seeking a dedicated front desk team member for a full-time, on-site role in a high-rise community. You will greet guests, assist residents, and coordinate with staff to manage resident information while maintaining security and excellent customer service.

The position requires a High School diploma or GED, with some college preferred, and at least six months of related experience.