Guest Experience Front Desk Agent

Azul Hospitality; Springdale (UT); On-site; USD 20,000 - 29,000; Full time

Job summary

Azul Hospitality is seeking an experienced front desk associate for Red Cliffs Zion in Springdale, UT. The role entails welcoming guests, processing registrations and checkouts, handling payments, and balancing a cash drawer with accuracy to ensure a smooth guest experience.

Responsibilities include assisting with bookings, identifying VIPs, coordinating with departments, and ensuring privacy and security protocols are followed.

Qualifications

• High school or equivalent education required.
• Experience in hospitality preferred.
• Front desk or customer service experience preferred.

Responsibilities

• Greet and welcome guests on arrival and handle registrations.
• Process registration and checkout at the front desk, including payments and deposits.
• Balance cash drawer and maintain accuracy of cash transactions.
• Assist with guest bookings, VIPs, and special requests.
• Coordinate with other departments to meet guest needs and resolve issues.

Education

High school or equivalent

Job description

Azul Hospitality is seeking an experienced front desk associate for Red Cliffs Zion in Springdale, UT. The role entails welcoming guests, processing registrations and checkouts, handling payments, and balancing a cash drawer with accuracy to ensure a smooth guest experience.

Responsibilities include assisting with bookings, identifying VIPs, coordinating with departments, and ensuring privacy and security protocols are followed.