Seasonal Front Desk Agent: Guest Experience Lead (Sep–Nov)

Red Cliffs Lodge Moab; Moab (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

Red Cliffs Lodge Moab in Moab, UT is seeking a seasonal front desk clerk for September through November to greet guests on arrival, conduct efficient check-in and checkout, process payments, balance a cash drawer, and provide accurate receipts while delivering courteous, professional service.

You will manage guest bookings, upsell activities and services, answer inquiries about hotel policies and local attractions, coordinate with housekeeping, shuttle operations and other departments, maintain

Qualifications

• Experience in hospitality is preferred.
• Front desk or customer service experience is a plus.
• Ability to balance a cash drawer accurately.
• Strong communication and organizational skills.
• Basic computer skills required.

Responsibilities

• Greet and welcome guests upon arrival.
• Register and checkout guests at the front desk.
• Accept payments and balance the cash drawer.
• Manage guest bookings and upsell activities.
• Answer calls and transfer to appropriate departments.
• Log guest requests and room defects for follow-up.
• Maintain lobby cleanliness and organization.
• Assist with reservations and handling mail/packages.

Skills

Cash handling

Guest services

Communication

Front desk

Multi-tasking

Education

High school diploma

Tools

POS system

MS Office

PMS

Job description

Red Cliffs Lodge Moab in Moab, UT is seeking a seasonal front desk clerk for September through November to greet guests on arrival, conduct efficient check-in and checkout, process payments, balance a cash drawer, and provide accurate receipts while delivering courteous, professional service.

You will manage guest bookings, upsell activities and services, answer inquiries about hotel policies and local attractions, coordinate with housekeeping, shuttle operations and other departments, maintain