Guest Experience & Facilities Coordinator

Opensity solutions; Cleveland (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Service Specialist to provide hospitality and facilities support at the client's office. The role runs 38 hours per week, Tue–Fri 8:00 a.m. to 5:00 p.m., Sat 8:00 a.m. to 2:30 p.m., in the Cleveland, OH area.

You will greet visitors, set up meeting spaces, coordinate catering, manage room reservations, and assist with daily office operations to ensure a professional, welcoming environment.

Qualifications

• High School Diploma or GED.
• 1+ year in a customer services role.
• Ability to multitask with careful attention to detail.
• Ability to resolve issues professionally and tactfully.
• Ability to lift or move 40 lbs or more.
• Ability to lift, carry, or move packages with a cart.

Responsibilities

• Greet visitors and maintain a welcoming environment.
• Prepare and set up meeting rooms with furniture and AV equipment.
• Provide food and beverage support for meetings.
• Inspect conference rooms and office spaces for cleanliness and stock.
• Support visiting offices and daily workspace readiness.
• Coordinate room reservations and office services.
• Assist with after-hours events and setup/breakdown.
• Assist with floor coordination and basic supplies management.
• Support facilities and communication with client contacts.

Skills

Customer service

Multitasking

Education

High School Diploma or GED

Job description

Opensity Solutions is seeking a Service Specialist to provide hospitality and facilities support at the client's office. The role runs 38 hours per week, Tue–Fri 8:00 a.m. to 5:00 p.m., Sat 8:00 a.m. to 2:30 p.m., in the Cleveland, OH area.

You will greet visitors, set up meeting spaces, coordinate catering, manage room reservations, and assist with daily office operations to ensure a professional, welcoming environment.