Guest Experience & Events Coordinator

CBRE HV; San Francisco (CA); On-site; USD 45,000 - 54,000; Full time

Job summary

CBRE is seeking an Experience Coordinator in San Francisco to manage front-of-house operations, visitor management, and event logistics. You will greet guests, handle passes, coordinate mail and supplies, and ensure smooth events. The role requires 2+ years in customer service or hospitality and familiarity with workplace tools.

This is a full-time, on-site position at a CBRE Experience Services site. You will work with vendors and internal teams to maintain security, efficiency, and guest

Qualifications

• 2+ years of experience in customer service, hospitality, or a workplace environment.
• Experience in corporate, hotel, or premium service environments preferred.
• Familiarity with visitor management or workplace coordination tools and event setup.

Responsibilities

• Greet visitors, manage front-of-house, issue passes, and enforce security protocols.
• Answer phones professionally and provide a memorable first impression.
• Coordinate mail, office supplies, onboarding, and vendor services to meet service levels.
• Plan and manage on-site events, including reservations, setup, and teardown.
• Keep events on schedule and resolve issues to maintain a seamless experience.

Skills

Customer service

Hospitality

Front-of-house operations

Event coordination

Vendor coordination

Tools

Visitor management tools

Scheduling tools

Vendor coordination software

Job description

CBRE is seeking an Experience Coordinator in San Francisco to manage front-of-house operations, visitor management, and event logistics. You will greet guests, handle passes, coordinate mail and supplies, and ensure smooth events. The role requires 2+ years in customer service or hospitality and familiarity with workplace tools.

This is a full-time, on-site position at a CBRE Experience Services site. You will work with vendors and internal teams to maintain security, efficiency, and guest