Hospitality & Events Associate - Workplace Experience

CBRE HV; San Francisco (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

CBRE is seeking a Hospitality Associate to welcome tenants, manage front‑of‑house spaces, and support room resets between meetings and events at the San Francisco site.

You will balance desk duties with floor-based setup, inventory, and light event coordination to deliver a seamless guest experience aligned with CBRE hospitality standards. The role collaborates with Building Experience and Meetings & Events managers to ensure consistent service.

Qualifications

• High School Diploma or GED required.
• Experience in hospitality or tenant services is a plus.
• Strong organizational and multitasking abilities.
• Proficiency with common Microsoft Office apps (Word/Excel/Outlook).

Responsibilities

• Staff the amenity or front-of-house desk during assigned hours, greeting tenants and guests by name.
• Provide wayfinding and visitor assistance, ensuring arrivals feel warm and seamless.
• Support visitor management, coordinating with property management and security as needed.
• Maintain front-of-house area polished, stocked, and aligned with building brand standards.
• Assist with room setups, run-of-show notes, and basic event diagrams.
• Support post-event follow-up such as attendance tracking or feedback collection.
• Assist with catering deliveries, refreshments, and signage for programs or gatherings.
• Ensure spaces are reset, stocked, and guest-ready for activations and meetings.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE is seeking a Hospitality Associate to welcome tenants, manage front‑of‑house spaces, and support room resets between meetings and events at the San Francisco site.

You will balance desk duties with floor-based setup, inventory, and light event coordination to deliver a seamless guest experience aligned with CBRE hospitality standards. The role collaborates with Building Experience and Meetings & Events managers to ensure consistent service.