Guest Experience Coordinator (Salon & Services)

Ulta; Daytona Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage guests, promote salon services, and support the store’s service and retail goals. You will handle bookings, process sales, and guide customers through promotions with a focus on exceptional guest experience.

The role requires a friendly, organized individual with strong communication and basic tech skills, ready to work on-site in a fast-paced beauty environment.

Qualifications

• High school diploma preferred; 1 year relevant work experience.
• Proficient with basic technology and guest service skills.
• Ability to build strong customer relationships and communicate effectively.

Responsibilities

• Engage guests and promote Ulta Beauty services and products.
• Handle sales, refunds, and exchanges with courtesy and accuracy.
• Answer salon calls, manage bookings, and support guest flow.
• Inform guests about current promotions and events to boost service adoption.
• Maintain store and salon cleanliness; comply with procedures and safety standards.

Skills

Sales excellence

Customer relationships

Strong communication

Independent and team player

Technical literacy

Education

High School diploma (preferred)

Tools

Point of Sale system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage guests, promote salon services, and support the store’s service and retail goals. You will handle bookings, process sales, and guide customers through promotions with a focus on exceptional guest experience.

The role requires a friendly, organized individual with strong communication and basic tech skills, ready to work on-site in a fast-paced beauty environment.