Guest Experience Coordinator

Ulta Beauty; Mesquite (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage guests and promote salon services and products, both in-store and over the phone. You will support the Experience Manager and Assistant Services Manager in achieving service and retail goals while maintaining guest satisfaction and brand standards.

Responsibilities include handling bookings, assisting guests, and promoting promotions; strong communication and multitasking are essential in a fast-paced retail environment.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent combination of education and experience.
• Proficient with basic technology and point-of-sale systems.

Responsibilities

• Promote Ulta Beauty services and products; drive sales and guest loyalty.
• Handle salon bookings, guest records, and schedule coordination.
• Provide exceptional guest service and resolve guest concerns over the phone and in-store.
• Assist with store operations, upkeep, and adherence to procedures.

Skills

Sales

Customer relationships

Communication skills

Independence

Teamwork

Troubleshooting

Education

High school diploma

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage guests and promote salon services and products, both in-store and over the phone. You will support the Experience Manager and Assistant Services Manager in achieving service and retail goals while maintaining guest satisfaction and brand standards.

Responsibilities include handling bookings, assisting guests, and promoting promotions; strong communication and multitasking are essential in a fast-paced retail environment.