Guest Experience Coordinator – Salon & Events

Ulta Beauty; Chicago (IL); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Résumé du poste

Ulta Beauty in Chicago is seeking a Guest Coordinator to engage guests and promote salon and store services through in-person and phone interactions, delivering a 360° guest experience and driving service and retail sales.

You will handle bookings, answer inquiries, support the services team, and stay informed on trends; the role requires flexibility, strong communication, and the ability to work with a team to meet store goals.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent education.
• Proven ability to drive sales and guest satisfaction.

Responsabilités

• Engage guests and promote Ulta Beauty services and products.
• Answer salon phone calls, manage bookings, and assist guests in-store.
• Build guest relationships and provide knowledgeable product/service recommendations.
• Support the services team and ensure smooth salon operations.
• Adhere to policies, procedures, and safety standards.

Connaissances

POS knowledge

Sales skills

Customer relationships

Communication

Troubleshooting

Teamwork

Formation

High school diploma

Outils

POS system

Apple devices

Services Booking System

Description du poste

Ulta Beauty in Chicago is seeking a Guest Coordinator to engage guests and promote salon and store services through in-person and phone interactions, delivering a 360° guest experience and driving service and retail sales.

You will handle bookings, answer inquiries, support the services team, and stay informed on trends; the role requires flexibility, strong communication, and the ability to work with a team to meet store goals.