Guest Experience Coordinator - Beauty Services & Events

Ulta; West Long Branch (NJ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage guests, drive service and retail sales, and support the salon services team in-store and over the phone. You will help manage bookings, guest records, and promotions while delivering a premier guest experience.

The role requires a passion for beauty, strong communication, and a team-oriented mindset. Flexible scheduling and in-store collaboration are essential to succeed in this position.

Qualifications

• 1 year of relevant work experience or equivalent combination of education and experience.
• High school diploma preferred.

Responsibilities

• Provide exceptional guest service in-store and over the phone.
• Support the services team with scheduling, bookings, and guest records.
• Promote Ulta Beauty services and promotions to guests.
• Assist with service and retail sales goals and events.
• Maintain store cleanliness and comply with policies and standards.

Skills

Sales skills

Customer relationships

Communication skills

Troubleshooting

Teamwork / independence

Technical aptitude

Education

High school diploma

Job description

Ulta Beauty is seeking a Guest Coordinator to engage guests, drive service and retail sales, and support the salon services team in-store and over the phone. You will help manage bookings, guest records, and promotions while delivering a premier guest experience.

The role requires a passion for beauty, strong communication, and a team-oriented mindset. Flexible scheduling and in-store collaboration are essential to succeed in this position.