Guest Experience Coordinator - Front Desk & Admin

BBP Sales, LLC in; Pelham (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

Flexible Savings Account

Paid Time Off

401K Program

Job summary

BBP is seeking a motivated, detail-oriented Receptionist to join our Pelham, AL team. You will greet guests, handle mail and packages, and support data entry and general office coordination.

The ideal candidate has strong communication skills, proficient typing, and basic literacy. An associate degree is required, a bachelor’s degree is a plus, and a collaborative, customer-focused mindset is essential.

Qualifications

• Proficient typing skills required.
• Computer skills and knowledge of relevant software packages.
• Basic literacy and numeracy skills.
• Organizational abilities for busy front-desk work.
• Excellent written and verbal communication skills.
• Strong customer service mindset; team-friendly attitude.
• Associate Degree required; Bachelor's degree preferred.

Responsibilities

• Greet all office guests with a professional, friendly demeanor.
• Perform general office duties, such as mail and package handling.
• Answer the main phone line with accuracy and professionalism.
• Provide exceptional customer service regarding order status inquiries.
• Enter customer and vendor details into the company system accurately.
• Set up and maintain customer portals as needed.

Skills

Proficient typing skills

Computer skills

Basic literacy and numeracy

Organizational abilities

Good communication (written & verbal)

Strong customer service

Education

Associate Degree

Bachelor's Degree is a plus

Job description

BBP is seeking a motivated, detail-oriented Receptionist to join our Pelham, AL team. You will greet guests, handle mail and packages, and support data entry and general office coordination.

The ideal candidate has strong communication skills, proficient typing, and basic literacy. An associate degree is required, a bachelor’s degree is a plus, and a collaborative, customer-focused mindset is essential.