Guest Experience Specialist - Front Desk & Admin

Bart & Associates, LLC; Huntsville (AL); On-site; USD 20,664,000 - 24,796,800; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid time off

Transit benefits

Job summary

Bart & Associates, LLC is hiring a Front Desk / Receptionist for our HQ in Huntsville, AL. You will greet visitors, answer calls, route inquiries, and support office operations to maintain a welcoming environment.

The ideal candidate has strong communication, is highly organized, and can multitask in a fast-paced setting. Proficiency with Microsoft Office Suite is required, with a professional appearance and reliable punctuality expected.

Qualifications

• Strong telephone etiquette and customer service skills.
• Ability to maintain professionalism when interacting with diverse groups of individuals.
• Dependable, punctual, and highly organized.
• Ability to work independently and as part of a team.
• Strong problem-solving and time-management skills.

Responsibilities

• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Answer, screen, and route incoming phone calls and emails.
• Maintain a clean, organized, and professional reception area.
• Manage visitor sign-in procedures and issue visitor badges as required.
• Schedule appointments, meetings, and conference rooms.
• Receive, sort, and distribute mail, packages, and deliveries.
• Perform general administrative duties, including filing, data entry, copying, scanning, and record maintenance.
• Maintain office supplies inventory and coordinate replenishment when needed.
• Assist with travel arrangements, expense reporting, and meeting logistics as assigned.
• Support various departments with administrative tasks and special projects.
• Ensure confidentiality of sensitive information and adherence to company policies.

Skills

Customer service

Communication

Multitasking

Time management

Professional appearance

Team collaboration

Organization

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Bart & Associates, LLC is hiring a Front Desk / Receptionist for our HQ in Huntsville, AL. You will greet visitors, answer calls, route inquiries, and support office operations to maintain a welcoming environment.

The ideal candidate has strong communication, is highly organized, and can multitask in a fast-paced setting. Proficiency with Microsoft Office Suite is required, with a professional appearance and reliable punctuality expected.