Receptionist

BBP Sales, LLC in; Pelham (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

Flexible Savings Account

Paid Time Off

401K Program

Job summary

BBP is seeking a motivated, detail-oriented Receptionist to join our Pelham, AL team. You will greet guests, handle mail and packages, and support data entry and general office coordination.

The ideal candidate has strong communication skills, proficient typing, and basic literacy. An associate degree is required, a bachelor’s degree is a plus, and a collaborative, customer-focused mindset is essential.

Qualifications

• Proficient typing skills required.
• Computer skills and knowledge of relevant software packages.
• Basic literacy and numeracy skills.
• Organizational abilities for busy front-desk work.
• Excellent written and verbal communication skills.
• Strong customer service mindset; team-friendly attitude.
• Associate Degree required; Bachelor's degree preferred.

Responsibilities

• Greet all office guests with a professional, friendly demeanor.
• Perform general office duties, such as mail and package handling.
• Answer the main phone line with accuracy and professionalism.
• Provide exceptional customer service regarding order status inquiries.
• Enter customer and vendor details into the company system accurately.
• Set up and maintain customer portals as needed.

Skills

Proficient typing skills

Computer skills

Basic literacy and numeracy

Organizational abilities

Good communication (written & verbal)

Strong customer service

Education

Associate Degree

Bachelor's Degree is a plus

Job description

Receptionist (Administrative)

About BBP:

BBP is at the forefront of industrial automation, creating solutions that enable our customers to excel in their fields. We believe in fostering an environment that encourages growth, teamwork, and innovation. We are currently seeking a motivated, detail-oriented Receptionist to join our team in Pelham, AL.

We are looking for someone who enjoys working on a team in a fast paced, customer focused environment. Fast and accurate data entry, great e-mail and verbal communication, and organizational skills are a must for any successful team member. While being proactive and efficient, the Receptionist is a team player with excellent communication skills. The Receptionist is responsible for welcoming guests and providing exceptional customer service.

Responsibilities and Duties

• Greet all office guests with a professional, friendly, and welcoming demeanor.
• Perform general office duties, such as collecting & sending mail, receiving in packages, and assist in the upkeep of the office.
• Answer the main phone line for incoming calls with accuracy and professionalism.
• Provide exceptional customer service by responding to inquiries and requests related to order status, while addressing concerns and inquiries with professionalism and courtesy.
• Accurately enter customer and vendor details and related information into the company's system.
• Successfully set up and maintain customer's portals.

Qualifications

• Proficient typing skills
• Computer skills and a knowledge of relevant software packages.
• Basic literacy and numeracy skills.
• Organizational abilities.
• Good communication skills, both written and verbal.
• Strong customer service skills.
• Associate Degree required, Bachelors Degree is a plus.

Benefits

• Medical Insurance
• Dental Insurance
• Vision insurance
• Life insurance
• Health savings account
• Flexible savings account
• Paid Time Off
• 401K program

BBP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.