Front Desk & Guest Experience Coordinator

Bocatti Experience; Birmingham (AL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Flexible scheduling

Opportunities to work at variousEvents

Supportive team environment

Job summary

Bocatti Experience in Birmingham, AL is seeking a friendly Receptionist to manage front desk operations and assist with customer inquiries, reservations, and admin tasks. This role supports guests and clients in a fast-paced hospitality setting.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to multitask while maintaining a professional appearance and positive attitude. Monday–Friday with occasional weekend support is expected.

Qualifications

• High School diploma or equivalent.
• Strong communication and organizational skills.
• Basic computer knowledge and scheduling system familiarity.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet visitors and clients in a professional and welcoming manner.
• Answer phone calls and respond to emails promptly.
• Assist with reservations, bookings, and general inquiries.
• Maintain front desk organization and cleanliness.
• Keep accurate records of client interactions.
• Provide general administrative support to the team.

Skills

Strong communication

Organizational skills

Multitasking

Professional appearance

Education

High School diploma

Tools

Scheduling software

Job description

Bocatti Experience in Birmingham, AL is seeking a friendly Receptionist to manage front desk operations and assist with customer inquiries, reservations, and admin tasks. This role supports guests and clients in a fast-paced hospitality setting.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to multitask while maintaining a professional appearance and positive attitude. Monday–Friday with occasional weekend support is expected.