Guest Experience Coordinator: Beauty Services

Ulta Beauty; Mobile (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty seeks a Guest Coordinator to engage with guests and promote salon services and in-store events, both over the phone and in person. This role supports the Experience Manager and aims to boost service and retail sales while delivering a premier guest experience.

The position requires a passion for beauty, excellent communication, and the ability to learn and communicate salon services and product knowledge. A flexible schedule is required to cover days, evenings, weekends, and holidays.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Promote Ulta Beauty services and drive retail and service sales.
• Answer salon calls, manage the services booking system, and resolve guest concerns.
• Provide knowledgeable product and service recommendations to guests.
• Schedule appointments and assist with in-store events.
• Maintain store and salon cleanliness and ensure safety/compliance.

Skills

Sales

Customer relationships

Communication

Troubleshooting

Teamwork

Tech proficiency

Education

High school diploma

Job description

Ulta Beauty seeks a Guest Coordinator to engage with guests and promote salon services and in-store events, both over the phone and in person. This role supports the Experience Manager and aims to boost service and retail sales while delivering a premier guest experience.

The position requires a passion for beauty, excellent communication, and the ability to learn and communicate salon services and product knowledge. A flexible schedule is required to cover days, evenings, weekends, and holidays.