Guest Experience Coordinator, Beauty Services

Ulta Beauty, Inc.; Algonquin (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Paid time off

Job summary

Ulta Beauty, Inc. is seeking a Guest Coordinator to engage guests in-store and by phone, promote services and products, and support the scheduling system for appointments and events. You will act as a brand ambassador, delivering exceptional guest service in a dynamic beauty environment.

The role focuses on service, retail sales, and teamwork, with opportunities to grow through training and performance-driven goals across salon and boutique areas.

Qualifications

• Requires high school diploma or equivalent.
• Minimum 1 year relevant work experience in guest services or retail.
• Ability to handle sales, service, and guest inquiries professionally.

Responsibilities

• Promote Ulta Beauty services and drive in-store sales and events.
• Answer salon phone calls, manage bookings, and maintain guest records.
• Greet guests, provide product recommendations, and deliver a 360° guest experience.
• Collaborate with managers and stylists to ensure smooth operations and guest satisfaction.
• Follow safety, sanitation, and procedure standards and contribute to a clean store environment.

Skills

Sales skills

Customer service

Communication

Tech proficiency

Independent work

Education

High school diploma

Tools

POS system

Apple devices

Booking system

Job description

Ulta Beauty, Inc. is seeking a Guest Coordinator to engage guests in-store and by phone, promote services and products, and support the scheduling system for appointments and events. You will act as a brand ambassador, delivering exceptional guest service in a dynamic beauty environment.

The role focuses on service, retail sales, and teamwork, with opportunities to grow through training and performance-driven goals across salon and boutique areas.