Guest Experience Coordinator — Beauty Services

Ulta Beauty, Inc.; Los Angeles (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Disability benefits

Job summary

Ulta Beauty, Inc. is seeking a Guest Coordinator to engage with guests and promote salon services through in-store and phone interactions.

You will support the Experience Manager and Assistant Services Manager by driving service sales, booking appointments, and delivering an exceptional guest experience in a fast-paced retail-salon environment. Responsibilities include handling calls and walk-ins, upselling services, maintaining scheduling systems and guest records, and ensuring compliance with

Qualifications

• 1 year of relevant work experience or equivalent combination of education and relevant work experience.

Responsibilities

• Engage with guests and promote Ulta Beauty services through in-store and phone interactions.
• Support the Experience Manager and Assistant Services Manager to drive service sales, bookings, and guest satisfaction.
• Maintain scheduling tools, guest records, and salon traffic flow; ensure compliance with safety and sanitation standards.

Skills

POS system

Sales

Customer service

Communication

Education

High school diploma or equivalent

Tools

Booking system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Guest Coordinator to engage with guests and promote salon services through in-store and phone interactions.

You will support the Experience Manager and Assistant Services Manager by driving service sales, booking appointments, and delivering an exceptional guest experience in a fast-paced retail-salon environment. Responsibilities include handling calls and walk-ins, upselling services, maintaining scheduling systems and guest records, and ensuring compliance with