Guest Experience Coordinator — Beauty Services

Ulta; Abilene (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote the services business through in-store and phone interactions. You will support the Experience Manager and Assistant Services Manager by driving service sales, guest satisfaction, and smooth appointment flow.

A passion for beauty, strong service skills, and knowledge of salon services are essential. Responsibilities include booking appointments, maintaining guest records, promoting promotions, and ensuring excellent

Qualifications

• 1 year of relevant work experience or equivalent education
• High school diploma preferred
• Proficient in basic technology and sales skills

Responsibilities

• Meet or exceed store goals for retail and service sales.
• Provide exceptional guest service in salon, haircare, and skincare areas.
• Manage salon bookings and guest records.
• Assist with events and promotions to drive service growth.

Skills

POS Proficiency

Sales & Product

Customer relationships

Communication skills

Troubleshooting

Teamwork

Education

High school diploma preferred

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote the services business through in-store and phone interactions. You will support the Experience Manager and Assistant Services Manager by driving service sales, guest satisfaction, and smooth appointment flow.

A passion for beauty, strong service skills, and knowledge of salon services are essential. Responsibilities include booking appointments, maintaining guest records, promoting promotions, and ensuring excellent