Guest Experience Coordinator

PACS Group; San Diego (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

PACS Group in San Diego, CA is seeking a friendly receptionist/Administrative Assistant to greet visitors and answer phones. The role is clerical, non-clinical, and located in the Reception/Administrative area, with focus on customer service and basic office support.

The ideal candidate will have a high school diploma or GED, prior administrative or receptionist experience, strong written and verbal communication, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED required or equivalent.
• Previous administrative or receptionist experience preferred.
• Ability to read, analyze, and interpret general business materials; strong writing skills.

Responsibilities

• Greet and welcome patients, clients, and visitors with a friendly and professional demeanor.
• Answer telephone calls, take messages, or forward calls as needed.
• Check visitors in and direct or escort them to destinations; maintain sign-in log.
• Handle incoming and outgoing mail and schedule appointments; maintain meeting room bookings.
• Maintain the reception area in a tidy and organized manner.
• Maintain confidentiality of resident information and report any privacy concerns.

Skills

Reading comprehension

Written communication

Oral communication

Mathematical basics

Education

High school diploma or GED

Tools

Microsoft Office

Multiline phone system

Job description

PACS Group in San Diego, CA is seeking a friendly receptionist/Administrative Assistant to greet visitors and answer phones. The role is clerical, non-clinical, and located in the Reception/Administrative area, with focus on customer service and basic office support.

The ideal candidate will have a high school diploma or GED, prior administrative or receptionist experience, strong written and verbal communication, and proficiency with Microsoft Office.