Front Desk & Visitor Experience Specialist

(Waterman Canyon Post Acute) Watermanidence Opco, LLC; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

PACS is seeking a receptionist/administrative assistant to greet visitors, answer phones, and provide clerical support in a designated administrative area. This role involves limited duties and no clinical tasks, with emphasis on confidentiality and professional conduct.

Responsibilities include scheduling, mail handling, sign-in logs, and coordinating meetings while maintaining a tidy reception area. Prior office experience is preferred and proficiency with Microsoft Office is expected.

Qualifications

• High school diploma or GED required.
• Previous administrative or receptionist experience preferred.
• Ability to read and interpret general business materials.
• Strong communication and organizational skills.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and visitors with a friendly demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to destinations.
• Inform staff of visitors’ arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and manage meeting room bookings.
• Maintain and tidy the reception area.
• Maintain confidentiality of resident information and HIPAA compliance.

Skills

Administrative support

Multiline phone system

Microsoft Suite

Greet visitors

Education

High school diploma or GED

Previous receptionist experience

Tools

Microsoft Office

Phone system

Job description

PACS is seeking a receptionist/administrative assistant to greet visitors, answer phones, and provide clerical support in a designated administrative area. This role involves limited duties and no clinical tasks, with emphasis on confidentiality and professional conduct.

Responsibilities include scheduling, mail handling, sign-in logs, and coordinating meetings while maintaining a tidy reception area. Prior office experience is preferred and proficiency with Microsoft Office is expected.