Guest Experience Coordinator

Ulta Beauty, Inc.; Olympia (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty in Olympia, WA is seeking a Guest Coordinator to engage with guests and promote salon services through in-store and phone interactions. This role supports the Experience Manager and focuses on service and retail sales, guest experience, and compliance.

Ideal candidates have at least 1 year of experience, a high school diploma preferred, strong communication and sales skills, and comfort with technology including POS, booking systems, and apps.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Proficient with POS, Apple devices, and booking systems.
• Strong communication and sales skills.

Responsibilities

• Promote Ulta Beauty salon services and products via in-store and phone interactions.
• Support the experiences team with bookings, guest records, and store flow.
• Contribute to achieving service and retail sales targets and events.
• Deliver exceptional guest service and resolve concerns promptly.
• Maintain knowledge of industry trends, products, and services.
• Adhere to policies, procedures, and safety standards.

Skills

Sales skills

Product knowledge

Customer relations

Communication

Troubleshooting

Teamwork

Education

High school diploma (preferred)

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty in Olympia, WA is seeking a Guest Coordinator to engage with guests and promote salon services through in-store and phone interactions. This role supports the Experience Manager and focuses on service and retail sales, guest experience, and compliance.

Ideal candidates have at least 1 year of experience, a high school diploma preferred, strong communication and sales skills, and comfort with technology including POS, booking systems, and apps.