Guest Experience Coordinator

Socket.dev; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote salon services and products in-store. You will support the Experience Manager and help drive service bookings, while delivering exceptional guest service and product recommendations.

The role requires strong communication, sales skills, and tech proficiency with POS and booking systems. You will work in a fast-paced retail environment, flexing your schedule to meet store needs, and you will participate in trainings to

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Proficient with basic technology (POS, Apple devices, booking system).

Responsibilities

• Engage with guests and promote Ulta Beauty services and products.
• Handle sales, refunds and exchanges.
• Answer salon calls, manage bookings and guest records.
• Assist with in-store events and drive service adoption.
• Provide knowledgeable product and service recommendations to guests.
• Maintain clean and organized salon and sales areas.

Skills

Sales experience

Customer service

Communication skills

Tech proficiency

Teamwork

Education

High school diploma

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote salon services and products in-store. You will support the Experience Manager and help drive service bookings, while delivering exceptional guest service and product recommendations.

The role requires strong communication, sales skills, and tech proficiency with POS and booking systems. You will work in a fast-paced retail environment, flexing your schedule to meet store needs, and you will participate in trainings to