Guest Experience Coordinator

Ulta Beauty; Atlanta (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote salon services through in-person and phone interactions. You will represent Ulta Beauty’s image and culture while supporting the Experience Manager and team to drive service and retail sales.

The role requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate salon services and products. The position supports a fast-paced, customer-focused store environment.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Proficient with POS, Apple devices, and booking system.

Responsibilities

• Promote Ulta Beauty services and drive sales.
• Manage salon phone calls and the services booking system.
• Provide exceptional guest service and resolve guest concerns.
• Support the services team and events.
• Maintain store areas and ensure compliance.

Skills

Sales & service

Customer relationships

Communication skills

Tech proficiency

Teamwork

Troubleshooting

Education

High school diploma preferred

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote salon services through in-person and phone interactions. You will represent Ulta Beauty’s image and culture while supporting the Experience Manager and team to drive service and retail sales.

The role requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate salon services and products. The position supports a fast-paced, customer-focused store environment.