Guest Experience Coordinator

Ulta Beauty, Inc.; Florida; Hybrid; USD 35,000 - 45,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote salon services through in-person and phone interactions. The role supports the Experience Manager and Assistant Services Manager, driving service and retail sales while fostering an excellent guest experience.

The position emphasizes knowledge of salon services, product recommendations, and a strong guest-focused approach within a dynamic beauty retail environment.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience.

Responsibilities

• Meet or exceed store goals for retail and service sales.
• Provide exceptional guest service in salon, haircare, and skincare areas.
• Answer salon calls, manage bookings, and guest records.
• Promote promotions and events and invite guests to try services.
• Maintain attendance and ensure smooth salon operations.

Skills

Sales skills

Customer relationships

Communication

Troubleshooting

Teamwork

Independent work

Education

High school diploma

Tools

Point of Sale system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote salon services through in-person and phone interactions. The role supports the Experience Manager and Assistant Services Manager, driving service and retail sales while fostering an excellent guest experience.

The position emphasizes knowledge of salon services, product recommendations, and a strong guest-focused approach within a dynamic beauty retail environment.