Guest Experience Coordinator

Ulta Beauty, Inc.; Brandon (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Guest Coordinator to engage guests and promote salon services both over the phone and in person.

You will represent Ulta Beauty, support the Experience Manager and Assistant Services Manager, and focus on service and retail sales, guest service, and in-store events. The role emphasizes driving guest loyalty, maintaining professionalism, and following Ulta Beauty procedures while contributing to a positive team environment in a fast-paced store setting.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent combination of education and experience.
• Strong sales and guest service orientation.
• Excellent communication and interpersonal skills.

Responsibilities

• Promote Ulta Beauty services and products to guests.
• Handle salon phone calls and in-person guest interactions.
• Schedule and manage service bookings and guest records.
• Support service providers and ensure a smooth guest experience.

Skills

POS system

Sales skills

Customer relationships

Communication skills

Troubleshooting

Teamwork

Independent work

Education

High school diploma preferred

Tools

POS software

Apple devices

Services Booking System

Job description

Ulta Beauty, Inc. is seeking a Guest Coordinator to engage guests and promote salon services both over the phone and in person.

You will represent Ulta Beauty, support the Experience Manager and Assistant Services Manager, and focus on service and retail sales, guest service, and in-store events. The role emphasizes driving guest loyalty, maintaining professionalism, and following Ulta Beauty procedures while contributing to a positive team environment in a fast-paced store setting.