Front Desk Concierge – Primary Care

Park Nicollet Health Services; Minnesota; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Paid time off

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet Health Services is looking for a Medical Receptionist to join our Primary Care Frontline team. You’ll be the first point of contact for patients and employers, handling check-ins, co-pays, and scheduling follow-ups and referrals.

This role supports greeting patients, coordinating referrals, and maintaining patient confidentiality while delivering friendly, professional service in a fast-paced clinic environment.

Qualifications

• 6 months related experience required.
• Accurate computer/keyboard skills required.
• Knowledge of age-related growth and development principles to provide age-appropriate service.
• Proficient with telephone systems, PC, printer, copier and fax.

Responsibilities

• Answer and respond to patient or employer calls quickly and accurately.
• Greet patients, collect co-pays, schedule follow-ups and referrals.
• Support clerical duties and maintain patient confidentiality.
• Provide excellent customer service and assist with process improvements.

Skills

Customer service

Telephone etiquette

Computer skills

Patient confidentiality

Tools

Telephone

PC

Printer

Copier

Fax machine

Job description

Park Nicollet Health Services is looking for a Medical Receptionist to join our Primary Care Frontline team. You’ll be the first point of contact for patients and employers, handling check-ins, co-pays, and scheduling follow-ups and referrals.

This role supports greeting patients, coordinating referrals, and maintaining patient confidentiality while delivering friendly, professional service in a fast-paced clinic environment.