Guest Experience Concierge: Front Desk Support

PACS Group; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

PACS Group is seeking a friendly, professional receptionist to greet visitors, answer calls, and provide clerical support in the Reception/Administrative area. The role is limited to clerical duties and has no clinical involvement.

Key duties include managing the switchboard, directing visitors, handling mail, scheduling meetings, and maintaining the reception area while ensuring confidentiality of resident information. Equal opportunity employer.

Qualifications

• High school diploma or GED required.
• Previous receptionist/administrative experience preferred.
• Ability to operate standard office software.

Responsibilities

• Greet visitors and answer phones in a friendly manner.
• Provide general administrative support and manage mail.
• Check in visitors and direct them to destinations.
• Schedule meetings and maintain room bookings.
• Maintain reception area and sign-in log.
• Maintain confidentiality of sensitive information.

Skills

Customer service

Telephone etiquette

Attention to detail

Written and verbal communication

Education

High school diploma or GED

Tools

Microsoft Office

Multiline phone system

Job description

PACS Group is seeking a friendly, professional receptionist to greet visitors, answer calls, and provide clerical support in the Reception/Administrative area. The role is limited to clerical duties and has no clinical involvement.

Key duties include managing the switchboard, directing visitors, handling mail, scheduling meetings, and maintaining the reception area while ensuring confidentiality of resident information. Equal opportunity employer.