Front Desk Concierge for Patient Experience

Oakwood Gardens Care Center in; Fresno (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

PACS is seeking a Receptionist/Administrative Support professional at its Fresno facility to greet visitors, answer phones, schedule appointments, and perform general clerical tasks. This role is limited to non-clinical duties and sits in the Reception/Administrative area.

The ideal candidate has a high school diploma or GED and prior receptionist experience. Proficiency with Microsoft Office and a multiline phone system is preferred. No travel required.

Qualifications

• Must possess, as a minimum, a high school diploma or GED.
• Previous administrative or receptionist experience preferred.
• Basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.

Responsibilities

• Greet and welcome patients, clients, and visitors in a friendly, professional manner.
• Answer telephone calls, take messages, or forward calls as needed.
• Check visitors in and direct them to destinations; inform staff of arrivals and cancellations.
• Maintain visitor sign-in log and manage incoming/outgoing mail.
• Schedule appointments and manage meeting room bookings; keep reception area tidy.

Skills

Microsoft Office

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

Multiline phone system

Appointment scheduling software

Email management

Job description

PACS is seeking a Receptionist/Administrative Support professional at its Fresno facility to greet visitors, answer phones, schedule appointments, and perform general clerical tasks. This role is limited to non-clinical duties and sits in the Reception/Administrative area.

The ideal candidate has a high school diploma or GED and prior receptionist experience. Proficiency with Microsoft Office and a multiline phone system is preferred. No travel required.