Guest Experience Concierge | Front Desk & Events

Jobvite, Inc.; Boston (MA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen to ensure a welcoming tenant and guest experience at on-site properties. Pay is $19.75 per hour, with shifts Friday to Monday. Responsibilities include greeting visitors, arranging reservations, planning events, guiding access to local attractions, managing mail and deliveries, and maintaining lobby security. Candidates need 3+ years in concierge or lead security and strong communication skills.

Qualifications

• 3+ years of Concierge or Lead Security experience.
• Strong written and verbal communication skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide personalized experiences.
• Schedule reservations and appointments at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide guidance and access to local entertainment, dining, retail, events and car services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby, and manage keys and access cards.

Job description

Planned Companies is hiring Front Desk Associates and Doormen to ensure a welcoming tenant and guest experience at on-site properties. Pay is $19.75 per hour, with shifts Friday to Monday. Responsibilities include greeting visitors, arranging reservations, planning events, guiding access to local attractions, managing mail and deliveries, and maintaining lobby security. Candidates need 3+ years in concierge or lead security and strong communication skills.