Evening Guest Experience Concierge

plannedcompanies; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen in Washington, D.C. to welcome tenants, guests and vendors and ensure a positive first impression of the property.

Responsibilities include greeting visitors, arranging restaurant and entertainment reservations, coordinating on-site events, and directing access to local services while maintaining mail and deliveries securely. Strong customer service skills and the ability to multitask are essential.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication skills.
• Knowledge of local attractions and establishments.
• Polite, friendly and able to multitask with good time-management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and direct tenants, guests and vendors entering the building.
• Schedule reservations and appointments at restaurants, hotels and entertainment venues.
• Plan and organize on-site events.
• Provide directions and access to local services and attractions.
• Document, secure and track mail, deliveries and vendor services.
• Answer phones and monitor lobby; manage keys and access cards.

Skills

Customer service experience

Communication skills

Multitasking

Time management

Physical stamina

Basic computer skills

Local attractions knowledge

Job description

Planned Companies is hiring Front Desk Associates and Doormen in Washington, D.C. to welcome tenants, guests and vendors and ensure a positive first impression of the property.

Responsibilities include greeting visitors, arranging restaurant and entertainment reservations, coordinating on-site events, and directing access to local services while maintaining mail and deliveries securely. Strong customer service skills and the ability to multitask are essential.