Evening Concierge & Guest Experience Champion

Jobvite, Inc.; Columbia (MD); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies’ Concierge team in Columbia, MD seeks Front Desk Associates and Doormen to warmly greet tenants, guests and vendors, and ensure a safe, welcoming lobby.

Schedule is Monday to Wednesday, 6pm-9pm; pay rate $20.25 per hour; responsibilities include managing mail, arranging reservations, coordinating on-site events, and guiding guests with local recommendations and services.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication skills.
• Basic computer literacy and ability to use common software.

Responsibilities

• Greet, announce, and provide direction to tenants, guests and vendors.
• Schedule reservations at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events and provide access to local services.
• Provide referrals for local entertainment, dining, and activities.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby, and manage keys/access cards.

Skills

Customer service

Written and verbal communication

Basic computer skills

Knowledge of local attractions

Multitasking and time management

Job description

Planned Companies’ Concierge team in Columbia, MD seeks Front Desk Associates and Doormen to warmly greet tenants, guests and vendors, and ensure a safe, welcoming lobby.

Schedule is Monday to Wednesday, 6pm-9pm; pay rate $20.25 per hour; responsibilities include managing mail, arranging reservations, coordinating on-site events, and guiding guests with local recommendations and services.