Guest Experience Concierge (Front Desk)

Hampton Inn and Suites- Opelika, AL

Opelika (AL)

On-site

USD 32,000 - 42,000

Full time

5 days ago

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Benefits offered by this job

Holiday pay

PTO benefits

Growth opportunities

Job summary

Hampton Inn and Suites- Opelika, AL is seeking friendly Front Desk Agents to welcome guests and manage reservations, ensuring a seamless, welcoming experience.

You will handle phones, software, collect reports, process payments, and assist guests with needs. Night, weekend, and holiday availability is required.

Join a supportive team, enjoy competitive pay with holiday and PTO benefits, and growth opportunities. We are an equal opportunity employer; eVerify.

Responsibilities

Safeguard guest privacy and safety.
Making, editing, and confirming reservations.
Answering phones and operating computers.
Gathering and interpreting reports.
Maintaining clean and inviting public areas.
Handling cash, keys, and deposits.

Skills

Front desk operations

Reservations management

Customer service

Communication skills

Tools

Brand management software

Job description

Hampton Inn and Suites- Opelika, AL is seeking friendly Front Desk Agents to welcome guests and manage reservations, ensuring a seamless, welcoming experience.

You will handle phones, software, collect reports, process payments, and assist guests with needs. Night, weekend, and holiday availability is required.

Join a supportive team, enjoy competitive pay with holiday and PTO benefits, and growth opportunities. We are an equal opportunity employer; eVerify.

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