Front Desk Agent- Hampton- Opelika, AL

Hampton Inn and Suites- Opelika, AL; Opelika (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Holiday pay

PTO benefits

Growth opportunities

Job summary

Hampton Inn and Suites- Opelika, AL is seeking friendly Front Desk Agents to welcome guests and manage reservations, ensuring a seamless, welcoming experience.

You will handle phones, software, collect reports, process payments, and assist guests with needs. Night, weekend, and holiday availability is required.

Join a supportive team, enjoy competitive pay with holiday and PTO benefits, and growth opportunities. We are an equal opportunity employer; eVerify.

Responsibilities

• Safeguard guest privacy and safety.
• Making, editing, and confirming reservations.
• Answering phones and operating computers.
• Gathering and interpreting reports.
• Maintaining clean and inviting public areas.
• Handling cash, keys, and deposits.

Skills

Front desk operations

Reservations management

Customer service

Communication skills

Tools

Brand management software

Job description

Are you passionate about hospitality and love making people feel at home? We are looking for friendly, service-oriented Front Desk Agents to become part of our work family!As a Front Desk Agent, you’ll be the face of our hotel, ensuring every guest has a seamless, welcoming experience. From managing reservations to assisting guests with their needs, you’ll play a vital role in daily hotel operations while providing top-notch customer service.Your Role Includes:Safeguarding guest privacy and safetyMaking, editing, and confirming reservationsCommunicating with guests and team membersOperating phones and computers efficientlyGathering and interpreting reportsMaintaining clean and inviting public areasHandling cash, keys, and depositsAssisting with other duties as assignedWhat We’re Looking For:Dedication, flexibility, and a positive attitudeAvailability to work nights, weekends, and holidaysAuthorization to work in the United StatesPrior hotel front desk experience is a plus, but not requiredAbility to operate brand management softwarePhysical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneelWhat We Offer:Competitive pay with holiday and PTO benefitsA supportive team that mentors, challenges, and celebrates your growthIf you’re ready to make a difference for our guests and grow your career in hospitality, apply TODAY!We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.