Front Desk Agent — Guest Experience, Paid Training, Growth

Kaizen Lab Inc.; Phenix City (AL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive hourly pay

Employee hotel discounts through Hilton Careers

Paid training

Opportunities for advancement

Job summary

Hampton by Hilton in Phenix City, AL is looking for a friendly Front Desk Agent to create a welcoming guest experience. Responsibilities include managing check-ins, check-outs, and reservations while providing top-notch customer service.

The ideal candidate will have a high school diploma, strong communication skills, and be able to work flexible hours, including evenings and weekends. Benefits include competitive pay and employee discounts.

Qualifications

• Previous hotel or customer service experience is a plus.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Greet guests and provide outstanding customer service.
• Process guest check-ins and check-outs accurately.
• Manage reservations and handle guest inquiries.

Skills

Strong communication and interpersonal skills

Ability to multitask

Problem-solving abilities

Attention to detail

Education

High school diploma or equivalent

Tools

Hotel management systems

Job description

Hampton by Hilton in Phenix City, AL is looking for a friendly Front Desk Agent to create a welcoming guest experience. Responsibilities include managing check-ins, check-outs, and reservations while providing top-notch customer service.

The ideal candidate will have a high school diploma, strong communication skills, and be able to work flexible hours, including evenings and weekends. Benefits include competitive pay and employee discounts.