Guest Experience Specialist — Front Desk

Hampton Inn Foley, AL; Foley (AL); On-site; USD 15,911 - 22,661; Part time

Job summary

Hampton Inn Foley, AL is looking for an enthusiastic Hotel Front Desk Attendant. You will be the first point of contact for guests, managing check-ins and check-outs and ensuring a positive experience. Responsibilities include balancing cash, providing information about hotel amenities, and contacting housekeeping for issues. Preferred candidates have customer service experience. Compensation is $14 per hour, with flexible scheduling including weekends and holidays.

Qualifications

• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in hospitality or customer service is preferred but not required.

Responsibilities

• Balance cash at the end of each shift and generate reports.
• Manage guest check-ins and check-outs appropriately.
• Provide guests with information about hotel amenities and dining.

Skills

Proficiency in internet software

Microsoft Excel

Communication skills

Customer service skills

Job description

Hampton Inn Foley, AL is looking for an enthusiastic Hotel Front Desk Attendant. You will be the first point of contact for guests, managing check-ins and check-outs and ensuring a positive experience. Responsibilities include balancing cash, providing information about hotel amenities, and contacting housekeeping for issues. Preferred candidates have customer service experience. Compensation is $14 per hour, with flexible scheduling including weekends and holidays.