Guest Experience Concierge — Front Desk

Hei Hotels Inc.; New Orleans (LA); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Complimentary uniforms

Meals

Discounted downtown parking

Resumo da oferta

HEI Hotels and Resorts is seeking a Front Desk Clerk for our New Orleans property. You will greet guests, check in/out, input guest details, and provide accurate information on local attractions. The role emphasizes courteous communication, billing accuracy, and assisting guests during busy periods.

Hotel experience is preferred. The hotel provides complimentary uniforms, meals, and 24/7 discounted downtown parking. Eligibility for other benefits varies by location.

Qualificações

• Hotel experience preferred.
• Ability to effectively deal with customers with tact and diplomacy.
• Ability to input information accurately using a computer system.

Responsabilidades

• Greet customers with a friendly welcome and provide information on hours and local attractions.
• Complete the registration process, input guest information, and code electronic keys.
• Verify and imprint credit cards, handle payments, and post charges to guest rooms.
• Answer telephone inquiries and relay messages to guests.

Conhecimentos

Hotel experience

Customer service

Calcu lator use

Descrição da oferta de emprego

HEI Hotels and Resorts is seeking a Front Desk Clerk for our New Orleans property. You will greet guests, check in/out, input guest details, and provide accurate information on local attractions. The role emphasizes courteous communication, billing accuracy, and assisting guests during busy periods.

Hotel experience is preferred. The hotel provides complimentary uniforms, meals, and 24/7 discounted downtown parking. Eligibility for other benefits varies by location.