Guest Experience Front Desk Agent | Warm Welcomes

Aimbridge Hospitality; New Orleans (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for a frontline role in downtown New Orleans. You will greet guests, manage check-ins/outs, and handle requests with a calm, friendly demeanor.

Days include coordinating with teams, using hotel software, and maintaining smooth front desk operations. This role emphasizes hospitality excellence and guest satisfaction in a busy hotel setting.

Qualifications

• High school diploma or equivalent required or preferred with hospitality experience.
• Familiarity with hotel management software and Microsoft Office is preferred.

Responsibilities

• Guest Service Superstar: deliver warm vibes and top-tier service to guests.
• Communication Champ: convey messages clearly and confidently with a smile.
• Quick-Thinking Problem Solver: resolve issues quickly and turn hiccups into positives.
• Multitasking Marvel: manage reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champion

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in hotel or related field preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent for a frontline role in downtown New Orleans. You will greet guests, manage check-ins/outs, and handle requests with a calm, friendly demeanor.

Days include coordinating with teams, using hotel software, and maintaining smooth front desk operations. This role emphasizes hospitality excellence and guest satisfaction in a busy hotel setting.