Guest Experience Agent - Flexible Hours & Perks

Crescent Hotels & Resorts; City of Syracuse (NY); Vor Ort; USD 21.000 - 30.000; Teilzeit

Benefits dieser Stelle

Highly competitive wages

Excellent benefits for you and family

401K matching

Flexible scheduling

Hotel discounts (Crescent properties)

Marriott brand discounts

Free Parking

Free meal during shift

Employee appreciation events

Zusammenfassung

Crescent Hotels & Resorts is seeking a Front Desk Agent for our Front Office to deliver exceptional guest service in a fast-paced hotel setting. You will greet guests, handle check-in/check-out, and provide information on rooms, rates, and local attractions to ensure a seamless stay.

We offer competitive wages and a comprehensive benefits package, including family coverage options, 401K matching, flexible scheduling, and generous hotel discounts.

Qualifikationen

• Experience in customer service or hospitality preferred but not required.
• Flexible availability to work weekends.
• Strong communication and guest service skills.

Aufgaben

• Greet guests and complete the registration process, including inputting and retrieving information from the computer, confirming guest information and room rate.
• Assist guests with check-out and process payments, handle multiple payment methods and currency conversions.
• Provide thorough hotel information, room types, packages, promotions, and local area knowledge to guests.

Kenntnisse

Customer service

Jobbeschreibung

Crescent Hotels & Resorts is seeking a Front Desk Agent for our Front Office to deliver exceptional guest service in a fast-paced hotel setting. You will greet guests, handle check-in/check-out, and provide information on rooms, rates, and local attractions to ensure a seamless stay.

We offer competitive wages and a comprehensive benefits package, including family coverage options, 401K matching, flexible scheduling, and generous hotel discounts.