Guest Experience Concierge (Front Desk) - Day/Night Shifts
Crescent Hotels & Resorts
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Job summary
Crescent Hotels & Resorts is seeking a Front Desk Agent to welcome guests and ensure they feel at home during their stay. Shifts are 7-3pm and 3-11pm, and you are the main hub of communication between guests and all hotel departments.
You will help deliver outstanding customer service and support the hotel's profitability by handling guest needs promptly and professionally, contributing to a seamless guest experience and repeat visits.
Responsibilities
- Take care of our guests during their stay.
- Be the main hub of communication between guests and all hotel departments.
- Deliver outstanding customer service and contribute to the hotel's profitability.
Job description
Crescent Hotels & Resorts is seeking a Front Desk Agent to welcome guests and ensure they feel at home during their stay. Shifts are 7-3pm and 3-11pm, and you are the main hub of communication between guests and all hotel departments.
You will help deliver outstanding customer service and support the hotel's profitability by handling guest needs promptly and professionally, contributing to a seamless guest experience and repeat visits.
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