Guest Experience Concierge — Front Desk

Holiday Inn Nashville Stadium; Nashville (TN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Long/Short Term

401‑K

Supplemental Insurance

Professional Growth and Development Op

Travel Discounts

Job summary

Holiday Inn Nashville Stadium is seeking a friendly Front Desk Agent to provide the critical first impression and set the tone for a memorable guest experience. You will greet guests, check them in and out, and handle inquiries with warmth and professionalism.

This role requires excellent English communication, comfort with computers, and accurate processing of cash and card transactions. The position involves standing, walking, and occasional lifting up to 20 pounds.

Qualifications

• Excellent English communication skills and fluent reading/writing/speaking.
• Ability to use a computer, check guests in/out, and process cash/credit card transactions accurately.

Responsibilities

• Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
• Welcome and serve guests in person and over the phone everyday.
• Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately.

Job description

Holiday Inn Nashville Stadium is seeking a friendly Front Desk Agent to provide the critical first impression and set the tone for a memorable guest experience. You will greet guests, check them in and out, and handle inquiries with warmth and professionalism.

This role requires excellent English communication, comfort with computers, and accurate processing of cash and card transactions. The position involves standing, walking, and occasional lifting up to 20 pounds.