Guest Experience Concierge - Front Desk

Coury Hospitality; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Coury Hospitality in Dallas is seeking a front desk guest services associate to warmly greet guests, efficiently check them in and out, and promote hotel services. You will handle payments and maintain accurate accounts while remaining knowledgeable about rates, amenities, and local attractions.

Ideal candidates have strong English communication, a customer-service mindset, and the ability to multitask in a fast-paced environment. Prior hospitality or cashier experience is preferred.

Qualifications

• Strong English communication skills, both written and verbal.
• Customer service experience in a fast-paced setting.
• Ability to handle cash and process payments accurately.
• Professional appearance and courteous demeanor.
• Ability to multitask and work well under pressure.

Responsibilities

• Greet guests, visitors and staff in a warm, courteous manner.
• Register and check out guests; handle payments and settlements.
• Promote hotel services and provide information on local attractions.
• Maintain knowledge of rates, promotions, and hotel facilities.
• Assist with safety and security procedures and teamwork with staff.

Skills

English communication

Guest relations

Cash handling

Multitasking

Customer service

Professional appearance

Teamwork

Problem solving

Tools

POS system

Computer literacy

Job description

Coury Hospitality in Dallas is seeking a front desk guest services associate to warmly greet guests, efficiently check them in and out, and promote hotel services. You will handle payments and maintain accurate accounts while remaining knowledgeable about rates, amenities, and local attractions.

Ideal candidates have strong English communication, a customer-service mindset, and the ability to multitask in a fast-paced environment. Prior hospitality or cashier experience is preferred.