Guest Experience Concierge

Coury Hospitality; Dallas (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Aloft Dallas Downtown is seeking a Front Office/Experience Curator to warmly greet guests, check in/out, and promote hotel services in a fast-paced environment. You will be the face of our lively downtown hotel, coordinating with other departments to ensure a seamless guest experience.

Ideal candidates bring strong English communication, friendly demeanor, basic cash handling, and comfort with POS systems. Prior guest-service or cashier experience is preferred; professional appearance and

Qualifications

• Customer service experience preferred.
• Ability to communicate in English.
• Professional appearance and demeanor.
• Ability to work in a fast-paced environment.
• Knowledge of hotel operations and amenities.

Responsibilities

• Greet guests and visitors in a friendly, professional manner.
• Register guests efficiently and accurately upon check-in.
• Assist guests with check-out and payment processing.
• Promote hotel services and amenities to guests.
• Maintain key control and security procedures.
• Work with other front office staff to ensure guest satisfaction.

Skills

English communication

Customer service

Cashier experience

Basic accounting

Computer skills

Multitasking

Punctuality

Tools

POS systems

Job description

Aloft Dallas Downtown is seeking a Front Office/Experience Curator to warmly greet guests, check in/out, and promote hotel services in a fast-paced environment. You will be the face of our lively downtown hotel, coordinating with other departments to ensure a seamless guest experience.

Ideal candidates bring strong English communication, friendly demeanor, basic cash handling, and comfort with POS systems. Prior guest-service or cashier experience is preferred; professional appearance and