Guest Experience Concierge - Front Desk

Clear Destination Inc.; Dallas (TX); On-site; USD 38,000 - 42,000; Full time

Job summary

Clear Destination Inc. in Dallas is seeking a courteous Front Desk Clerk to welcome guests, check them in and provide information on hotel services and local attractions.

You will handle payments, address guest requests, coordinate with other hotel staff, and maintain confidentiality while delivering a high standard of guest service in a fast-paced environment. This role offers daily guest interactions and opportunities to upsell services.

Qualifications

• Customer service experience preferred.
• Ability to communicate clearly in English, both verbally and in writing.
• Knowledge of cashiering and basic accounting concepts.

Responsibilities

• Greet guests and visitors in a friendly, professional manner.
• Register guests efficiently and process check-in/check-out.
• Provide information on hotel services, promotions, and local attractions.
• Ensure accurate accounts for each guest and handle payments according to procedures.
• Maintain confidentiality of guest information and security procedures.
• Coordinate with departments to resolve guest issues promptly.

Skills

English communication

Customer service

Cashier experience

Professional appearance

Teamwork

Hotel knowledge

Multitasking

Attentiveness

Job description

Clear Destination Inc. in Dallas is seeking a courteous Front Desk Clerk to welcome guests, check them in and provide information on hotel services and local attractions.

You will handle payments, address guest requests, coordinate with other hotel staff, and maintain confidentiality while delivering a high standard of guest service in a fast-paced environment. This role offers daily guest interactions and opportunities to upsell services.