Executive Concierge & Front Desk Lead

RRD; Dallas (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Tuition assistance

Job summary

RRD is seeking a Receptionist in Dallas, Texas to deliver exceptional customer service. You'll lead and direct workflow for reception and concierge services while ensuring efficient guest interactions. The ideal candidate will contribute to maintaining a welcoming, professional environment.

Your responsibilities will include managing reception operations, assisting visitors and clients, and coordinating guest requirements, ensuring a seamless experience. Qualified individuals should have a high school diploma and experience in customer service.

Qualifications

• Minimum 3 years' experience in a customer service environment, preferably in legal or financial services.
• Strong ability to lead others effectively within a busy office.
• Demonstrated excellent problem-solving skills.

Responsibilities

• Ensure outstanding reception and concierge service.
• Manage communication with clients and direct reports.
• Handle problem-solving for client concerns.

Skills

Outstanding guest services skills

Excellent communication skills

Time management skills

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Word

Microsoft Office Excel

Cisco telephone system

Job description

RRD is seeking a Receptionist in Dallas, Texas to deliver exceptional customer service. You'll lead and direct workflow for reception and concierge services while ensuring efficient guest interactions. The ideal candidate will contribute to maintaining a welcoming, professional environment.

Your responsibilities will include managing reception operations, assisting visitors and clients, and coordinating guest requirements, ensuring a seamless experience. Qualified individuals should have a high school diploma and experience in customer service.