Guest Experience Front Desk Agent | Flexible Shifts & Benefits

Crescent Hotels & Resorts; Dallas (TX); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefits for associates &

RSP/401K matching for eligible

Flexible scheduling

Discounts on Crescent properties

Discounts at Marriott brand hotels

Job summary

Crescent Hotels & Resorts seeks a Front Desk Agent in Dallas to warmly greet guests, register arrivals, and manage checkout while delivering outstanding service. You will use a POS system, upsell hotel offerings, and help guests with local information, benefiting from flexible scheduling and a competitive benefits package.

Join a diverse team that values hospitality, integrity, and guest satisfaction, with opportunities for development and travel discounts across Crescent properties.

Qualifications

• Prior front desk experience in a hotel is required.
• Strong customer service skills and professional appearance.
• Flexibility to work days, evenings, and weekends.
• Ability to handle payments and operate the POS system.

Responsibilities

• Greet and register guests and assist with check-in and check-out.
• Answer guest questions and provide local recommendations.
• Upsell hotel services to maximize occupancy and revenue.
• Handle payments, process cards, and manage check-out procedures.
• Maintain guest records and ensure guest satisfaction.

Skills

Front Desk Experience

Customer Service

Cash Handling

Tools

POS System

Job description

Crescent Hotels & Resorts seeks a Front Desk Agent in Dallas to warmly greet guests, register arrivals, and manage checkout while delivering outstanding service. You will use a POS system, upsell hotel offerings, and help guests with local information, benefiting from flexible scheduling and a competitive benefits package.

Join a diverse team that values hospitality, integrity, and guest satisfaction, with opportunities for development and travel discounts across Crescent properties.