Guest Experience Concierge | Front Desk

Jones Lang LaSalle Incorporated; Cambridge (MA); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through <

Job summary

Jones Lang LaSalle Incorporated in Cambridge, MA seeks a Receptionist to elevate guest experiences with warm greetings and proactive, professional service. You will serve as the office information hub, connecting visitors, employees and vendors.

The role requires at least 2 years in customer service, proficiency with Google Suite, strong English communication, and the ability to manage registrations, badges, and data. Competitive compensation and benefits provided.

Qualifications

• At least 2 years of customer service experience, preferably in hospitality or corporate offices.
• Excellent verbal and written communication in English; professional demeanor.
• Ability to greet guests, handle inquiries, and maintain a welcoming environment.

Responsibilities

• Elevate guest journey with personalized greetings and attentive service.
• Greet guests upon arrival with a warm, sincere welcome.
• Serve as central information hub, connecting visitors, employees and vendors.
• Input registrations and manage badge creation and access control.
• Support security protocols and assist with office events and arrivals.

Skills

Customer service

English communication

Guest relations

Tools

Google Suite

Job description

Jones Lang LaSalle Incorporated in Cambridge, MA seeks a Receptionist to elevate guest experiences with warm greetings and proactive, professional service. You will serve as the office information hub, connecting visitors, employees and vendors.

The role requires at least 2 years in customer service, proficiency with Google Suite, strong English communication, and the ability to manage registrations, badges, and data. Competitive compensation and benefits provided.